Accessibility Statement
Last updated: October 9, 2026
This statement describes PilotLab LLC's commitment to accessibility on pilotlab.net and how to contact us if you need help.
1. Our Commitment
We want everyone, including people with disabilities, to be able to use our website and products. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we treat accessibility as part of how we design and build software, not as an afterthought.
2. What We Do
- Use semantic HTML, with one main heading per page and a logical heading order.
- Provide text alternatives for meaningful images and hide decorative images from screen readers.
- Support keyboard navigation for menus, forms and interactive elements.
- Label every form field and explain errors in text.
- Choose color combinations with sufficient contrast, and never rely on color alone to convey meaning.
- Make pages responsive so they work when zoomed to 200% and on small screens.
- Stop decorative animations, such as the scrolling logo strip, when your system's reduce-motion setting is on.
- Review new pages and features for accessibility before release.
3. Conformance Status
We believe pilotlab.net partially conforms to WCAG 2.1 Level AA. Partially conforms means some content may not yet fully meet the standard. We are working to fix the known issues below.
4. Known Limitations
- Third-party content: some embedded content and linked sites, such as our products' own websites, are maintained separately and may have different accessibility levels.
- Older content: some older blog images may have limited alternative text. We are reviewing and updating them.
5. Our Products
This statement covers pilotlab.net. Our products are built with the same goals, and you can report accessibility issues in any PilotLab product using the contact details below.
6. Feedback and Assistance
If you have difficulty using any part of our website, or need information in a different format, please tell us. We aim to respond within 5 business days.
- Email: support@pilotlab.net (please include "Accessibility" in the subject)
- Phone: 1-888-370-6801
- Mail: PilotLab LLC, 304 S. Jones Blvd, Las Vegas, Nevada 89107, USA
Please tell us the page address, what you were trying to do, and the assistive technology you use, if any.
7. How We Assess Accessibility
We assess this website through self-evaluation, including automated checks and manual testing with keyboard navigation and screen readers. This statement was last reviewed on October 9, 2026.